Privacy Policy

Communications Consent

By submitting your phone number and email, you provide express written consent for Callie's Car Detailing, its affiliates, agents, and service providers to contact you regarding auto detailing and related services. Communications may include autodialed or prerecorded voice calls, SMS or MMS messages, and email, even if your number is on a Do Not Call list.

You may opt out at any time by replying STOP to SMS messages or by emailing a Do Not Call request to [email protected]. Message and data rates may apply. Consent is not a condition of purchase.

By communicating with us by phone, text, or email, you consent to the recording and storage of calls, texts, and emails for quality assurance, training, compliance, and record-keeping purposes.

You also agree to this Privacy Policy, our Terms and Conditions, and any applicable SMS or communication policies.


Personal and Non-Personal Information

We collect two categories of information from users.

Non-Personal Information

This includes information that does not directly identify you, such as browser type, device type, IP address, operating system, referring URLs, and general site usage data. This information may be collected automatically and used in aggregate form to analyze trends, improve services, and optimize performance. Aggregated non-personal data may be shared freely.

Personal Information

This includes information you voluntarily provide, such as your name, email address, phone number, service address, vehicle details, payment information, and any other data submitted through forms, bookings, messages, or direct communication with Callie's Car Detailing.


Cookies and Related Technologies

We and our service providers may use cookies, pixels, web beacons, and similar technologies to:

- Improve website functionality and performance

- Remember preferences and session data

- Measure marketing effectiveness

- Track usage patterns and conversions

You may disable cookies through your browser settings; however, doing so may limit certain features or personalization of the Site.


How We Use Your Information

We may use collected information to:

- Provide, operate, and manage our website, booking systems, and services

- Process payments, confirm appointments, and deliver service updates

- Communicate promotions, reminders, surveys, or marketing messages (unless you opt out)

- Improve service quality, troubleshoot issues, and analyze performance

- Comply with legal obligations and protect our rights, property, or safety

Where feasible, personal information may be anonymized for analytical or internal business purposes.


Sharing Your Information

We may share personal information with:

- Trusted service providers and vendors who assist with operations (e.g., payment processors, CRM platforms, communication tools)

- Financial institutions when processing transactions

- Advertising or analytics partners in anonymized or aggregated form

- Government authorities or legal bodies when required by law or to protect legal rights

We do not sell your personal information to third parties.


Securing Your Information

We implement commercially reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, alteration, or disclosure.

Access to personal information is limited to authorized personnel and approved service providers who are bound by confidentiality obligations. While we strive to protect your data, no method of transmission or storage is completely secure.


Accessing, Correcting, or Deleting Your Data

You may request access to, correction of, or deletion of your personal information. You may also withdraw consent or unsubscribe from communications at any time.

Requests can be made by contacting:

Email:
[email protected]

Business:
Callie's Car Detailing

We may retain certain information as required for legal, accounting, or operational purposes.


Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child’s information has been inadvertently collected, please contact us immediately so we can remove it.


Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and material updates may be highlighted. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.


Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Email:
[email protected]

Business:
Callie's Car Detailing

Phone:

(368) 338-2524

Phone: (368) 338-2524

Hours: Monday - Friday (8AM-10PM)

By submitting your phone number and email, you provide express written consent for Callie's Car Detailing, its affiliates, and service providers to contact you for detailing services, updates, or promotions. This may include automated or prerecorded voice calls, text messages (SMS/MMS), and emails—even if your number is on a Do Not Call registry. Message and data rates may apply. Consent is not required as a condition of purchase. You may opt out at any time by replying STOP to any SMS or by emailing a Do Not Call request. By calling, texting, or emailing Callie's Car Detailing, you also consent to having those communications recorded for quality assurance and training purposes. For full details, review our [Privacy Policy] and [Terms of Use].